These Terms & Conditions govern your use of the zbajje platform. By registering an account or accessing any part of this website, you agree to be bound by these terms in full. Please read them carefully before proceeding.
By accessing, browsing, or using the zbajje website (zbajje.app) or any of its associated services, mobile interfaces, or digital applications, you confirm that you have read, understood, and unconditionally agreed to be bound by these Terms & Conditions, together with our Privacy Policy and Responsible Gaming Policy, each of which is incorporated herein by reference.
These Terms apply to all users of the zbajje platform, including registered players, visitors who have not yet registered, and any individual accessing the website in any capacity. If you are accessing zbajje on behalf of another person or entity, you represent and warrant that you have full authority to bind that person or entity to these Terms.
zbajje reserves the right to modify, update, or replace these Terms at any time. When material changes are made, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered players via email or in-platform notification. Your continued use of zbajje following the posting of updated Terms constitutes your binding acceptance of those changes.
Access to and use of the zbajje platform is strictly limited to individuals who meet all of the following eligibility criteria:
zbajje reserves the right to request age verification documentation at any point during a player's account lifecycle. Where a player cannot satisfy the age verification requirement, zbajje will suspend the account and withhold any pending withdrawals pending resolution. Accounts confirmed to belong to individuals under 18 years of age will be permanently closed and all associated funds will be forfeited.
To access the full range of zbajje services — including live casino, sports betting, slots, and financial transactions — you must register a player account. During registration, you agree to provide accurate, complete, and current information including your full legal name, date of birth, residential address, and a valid contact method.
Each player is permitted to hold one (1) registered account on zbajje at any given time. Operating multiple accounts — whether under the same identity, different identities, or shared devices — is strictly prohibited and constitutes grounds for immediate account suspension, forfeiture of balances, and permanent platform ban.
You are solely responsible for maintaining the confidentiality of your zbajje account credentials, including your username and password. You must not share your login details with any third party. zbajje will not be held liable for any loss arising from unauthorised access to your account that results from your failure to safeguard your credentials. You must notify zbajje immediately at [email protected] if you suspect any unauthorised access to your account.
zbajje may, at its sole discretion and at any time, require a player to complete identity verification (commonly known as Know Your Customer, or KYC). Verification may require submission of government-issued photo identification, proof of address, and proof of the payment method used for deposits. Failure to complete verification within a reasonable timeframe may result in account restriction or suspension.
zbajje supports the following payment methods for deposits and withdrawals by Bangladeshi players: bKash, Nagad, Rocket, Upay, Visa, and Mastercard. All transactions on zbajje are denominated in Bangladeshi Taka (৳ BDT). There are no currency conversion charges; your account balance is maintained in BDT at all times.
Deposits are processed in real time for most supported payment methods. Minimum and maximum deposit amounts vary by payment method and are displayed in the zbajje cashier at the time of transaction. zbajje does not charge deposit fees; however, your payment provider may apply its own transaction charges, for which zbajje bears no responsibility.
Withdrawal requests are processed within the timeframe specified in the zbajje cashier for each payment method. Players must withdraw funds to the same payment method used for the most recent deposit, unless otherwise approved by zbajje's payments team. Before any withdrawal is processed, zbajje may require completion of KYC verification as outlined in Section 3.4.
Minimum and maximum withdrawal limits are displayed in the cashier and may be subject to change. Standard processing times are as follows:
zbajje reserves the right to conduct additional security and fraud checks on withdrawal requests, which may extend processing times. Players will be notified if their withdrawal is subject to additional review.
Any attempt to use fraudulent, stolen, or unauthorised payment credentials on zbajje will result in immediate account suspension, referral to the relevant financial authorities, and permanent forfeiture of any associated balance. zbajje cooperates fully with financial institutions and law enforcement agencies in relation to suspected payment fraud.
zbajje may, from time to time, offer promotional bonuses, free bets, deposit match offers, cashback rewards, and other incentive programs to eligible players. All bonuses are subject to the specific terms and conditions published alongside each individual promotion, which are incorporated into and form part of these Terms.
Unless otherwise specified in the applicable promotion terms, all bonus funds credited to a player's account are subject to a wagering requirement before they may be withdrawn. The specific wagering multiplier, eligible games, minimum odds, time limits, and maximum withdrawal amounts derived from bonus play will be stated in the promotion's terms. Failure to meet wagering requirements within the stated timeframe will result in forfeiture of the bonus and any winnings derived from it.
zbajje actively monitors player activity for patterns consistent with bonus abuse, including but not limited to: opening multiple accounts to claim bonuses multiple times, placing low-risk or mathematically certain bets to satisfy wagering requirements, coordinating with other players to manipulate bonus conditions, or providing false information to qualify for a promotion. Confirmed instances of bonus abuse will result in immediate account suspension and forfeiture of all bonus-related funds.
zbajje may offer special promotions during culturally significant periods for Bangladeshi players, including Eid, Pohela Boishakh, Victory Day (December 16), and Independence Day (March 26). These promotions will be governed by their own specific terms and will be communicated to eligible players through the platform's notification system. All seasonal promotions are subject to the general bonus terms outlined in this section.
All sports bets placed on zbajje — including cricket (BPL, IPL, T20 World Cup, Bangladesh Tigers ODIs), football, kabaddi, and all other covered sports — are subject to the zbajje Sportsbook Rules, which are available within the zbajje sports betting interface. By placing a bet, you accept the applicable odds at the time the bet is confirmed. Odds are subject to change prior to bet confirmation; once a bet is confirmed, the odds are fixed.
Live in-play betting markets may be suspended or cancelled at zbajje's discretion at any time during an event. Bets placed immediately before a market suspension may be voided if zbajje determines that the bet was placed with the benefit of information not yet reflected in the available odds. zbajje's decision on in-play betting disputes is final.
All casino games — including live tables powered by Evolution Gaming and Ezugi, and slots from Pragmatic Play, NetEnt, Microgaming, and Spribe — are governed by the individual game rules displayed within each game interface. Random Number Generator (RNG) games are certified for fairness by the respective game provider. Live dealer game outcomes are determined by physical equipment operated by human dealers under studio conditions.
In the event of a technical error, data feed failure, or manifest pricing error that results in an incorrect outcome being recorded or incorrect odds being offered, zbajje reserves the right to void the affected bets and refund stakes to the relevant player accounts. zbajje is not obligated to honour bets placed at clearly erroneous odds or on markets affected by confirmed data errors.
The following activities are strictly prohibited on the zbajje platform. Engaging in any of the following will result in immediate account suspension, forfeiture of funds, and may result in referral to law enforcement authorities:
zbajje is committed to promoting safe and responsible gaming across its entire player base. The platform provides the following responsible gaming tools to all registered players, accessible directly through the account settings interface:
zbajje is an 18+ only platform. If you believe that gaming is negatively affecting your finances, relationships, or daily life, we strongly encourage you to use the self-exclusion tool and seek support. For full details, visit our Responsible Gaming page. For immediate support, contact our customer service team at [email protected].
All content on the zbajje platform — including but not limited to the zbajje brand name and logo, website design, graphics, text, software, game interfaces, data compilations, and promotional materials — is the exclusive intellectual property of zbajje or its licensed content providers and is protected by applicable copyright, trademark, and intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the zbajje platform for personal, non-commercial entertainment purposes only. You may not copy, reproduce, distribute, publicly display, modify, create derivative works from, or commercially exploit any content from the zbajje platform without the prior written consent of zbajje.
To the fullest extent permitted by applicable law, zbajje's aggregate liability to any player arising out of or in connection with these Terms, the platform, or any gaming activity shall not exceed the total amount deposited by that player in the twelve (12) months immediately preceding the claim.
zbajje shall not be liable for any indirect, incidental, consequential, special, or punitive damages, including but not limited to loss of profits, loss of data, or loss of goodwill, regardless of whether such damages were foreseeable and regardless of the theory of liability. zbajje does not guarantee uninterrupted or error-free operation of the platform and accepts no liability for service disruptions caused by factors outside its reasonable control, including telecommunications failures, third-party payment processor outages, or force majeure events.
zbajje collects, processes, and stores player personal data in accordance with its Privacy Policy, which forms an integral part of these Terms and Conditions. By registering an account on zbajje, you consent to the collection and processing of your personal data as described in that policy. zbajje employs industry-standard 256-bit SSL encryption to protect data transmitted between your device and the zbajje platform at all times.
zbajje will not sell, rent, or share your personal data with third parties except as required by applicable law, as necessary to provide the services described on the platform (including payment processing via bKash, Nagad, Rocket, Upay, Visa, and Mastercard), or as outlined in the Privacy Policy.
zbajje reserves the right to amend, update, or replace these Terms & Conditions at any time. Where changes are material, zbajje will provide reasonable notice to registered players via email or in-platform notification. The amended Terms will take effect from the date indicated in the "Last Updated" header. If you do not accept the amended Terms, you must cease using the zbajje platform and request account closure by contacting [email protected]. Continued use of the platform after the effective date of amended Terms constitutes acceptance of those changes.
These Terms & Conditions and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws applicable to the operation of the zbajje platform. In the event of a dispute between zbajje and a registered player, both parties agree to first attempt resolution through good-faith negotiation.
For complaints or disputes, players should contact the zbajje support team at [email protected] in the first instance. zbajje will acknowledge all formal complaints within 5 business days (Bangladesh Standard Time, UTC+6) and will endeavour to resolve disputes within 28 calendar days of acknowledgement. zbajje's decision on disputes relating to game outcomes, bonus eligibility, and account status is final, subject to any applicable mandatory consumer rights provisions.
If you have any questions, concerns, or complaints regarding these Terms & Conditions or the zbajje platform, please contact our support team using the details below. Our team operates 24 hours a day, 7 days a week, and is available to assist with all account, payment, and gaming-related enquiries.
Our Terms exist to protect you. Here are the six core commitments behind every clause in this document.
Every deposit and withdrawal on zbajje — whether via bKash, Nagad, Rocket, Upay, Visa, or Mastercard — is protected by 256-bit SSL encryption. Your financial data is never stored in plain text and never shared with unauthorised third parties.
KYC verification at zbajje is conducted fairly, promptly, and with full respect for your privacy. We collect only the information we genuinely need and process it in strict accordance with our Privacy Policy and applicable data protection standards.
All RNG-based games on zbajje — slots, virtual sports, and table games — use certified random number generators provided by Pragmatic Play, NetEnt, Microgaming, and Spribe. Game outcomes are statistically fair and cannot be manipulated by the platform.
zbajje publishes clear processing timeframes for all withdrawal methods. bKash, Nagad, Rocket, and Upay withdrawals are typically completed within hours during Bangladesh Standard Time business hours, with no hidden delays or unexplained holds.
Our support team is available around the clock to handle complaints and disputes. All formal complaints are acknowledged within 5 business days and resolved within 28 calendar days — a commitment we put in writing in our Terms so you can hold us to it.
Deposit limits, session alerts, cooling-off periods, and self-exclusion are available to every zbajje account holder. Our responsible gaming tools are built into the core platform — not buried in a help page — because player wellbeing is a genuine priority for zbajje.
Now that you understand your rights and our commitments, explore everything zbajje has to offer — live casino, cricket betting, and slots, all in ৳ BDT.
18+ only | Play responsibly | BDT deposits supported